Frequently Asked Questions
Quick answers about how Website Sucker works, what's included, and how it compares to other tools.
What is Website Sucker?
Website Sucker is a browser-based tool that downloads any public website as a single ZIP file. The ZIP contains every page, image, stylesheet, JavaScript file, font, and embedded element — organised so it opens offline in any browser. There's nothing to install.
How is this different from SiteSucker?
SiteSucker is a Mac/iOS app that's been around for years. Website Sucker is a web app — works in any browser on Mac, Windows, Linux, ChromeOS, or mobile. The bigger difference: Website Sucker uses a real headless Chrome browser to render JavaScript-heavy sites (Wix, Squarespace, Shopify, React, etc.), so the download actually looks like the live site. SiteSucker doesn't run JavaScript and often misses content on modern sites.
Is it free?
Your first scrape is free when you create an account, with no card required, and covers up to 50 pages. If the site is bigger, we pause and show you what we captured; $1.99 finishes the rest and downloads the whole site, up to 500 MB (about 1,200 pages). Nothing is scraped twice. Small sites: the free scrape is the whole site and $1.99 downloads it. Packs are 3 for $4.99 or 10 for $12.99 (that's $1.30 each), or go unlimited for $5.99/month (cancel anytime).
What's included in the download?
Every HTML page, every image (including lazy-loaded ones), every stylesheet, every JavaScript file, all custom fonts, favicons, and modern formats like WebP/AVIF/SVG. Embedded YouTube videos, Vimeo, Google Maps, Spotify, SoundCloud, and 25+ other embed providers are preserved as live embeds. Open index.html in any browser and the site works offline (videos and maps need internet, everything else is local).
Does it download subdomains or other sites my pages link to?
No. A scrape covers the site you enter, and www.yoursite.com and yoursite.com count as the same site. Subdomains (like support.yoursite.com or shop.yoursite.com) and outside services such as help centers, login dashboards and status pages are treated as separate sites. Run a separate scrape for each one you want. Images, styles, scripts and fonts your pages use still come along, even when they're served from a CDN or another host.
What about JavaScript-heavy sites like Wix or Squarespace?
Those are exactly the sites we built this for. Most older downloaders fail on Wix and Squarespace because they don't run JavaScript. Website Sucker uses a real Chrome browser behind the scenes, scrolls each page to trigger lazy-loaded images, deduplicates Wix/Squarespace CDN variants, and converts custom elements (like <wix-iframe>) into standard iframes that work offline.
How big a site can I download?
The free scrape covers up to 50 pages, 500 files (images, CSS, JS, fonts, etc.) and 100 MB. If the site is bigger, we pause at that limit, save everything we captured and show it to you; a credit, $1.99, the monthly plan or an access code finishes the same scrape, and we continue from where we stopped, so nothing is scraped twice. A credit covers sites up to 500 MB (about 1,200 pages and 20,000 files), and the $5.99/month plan covers each scrape up to the same 500 MB. If a site is bigger, it pauses there with everything saved. Each add-on ($1.99, a credit, or an access code) adds another 250 MB and we continue from where we stopped, up to 1,000 MB per site, or you can download what we have at no extra cost. Each extra 250 MB also adds 600 pages and 10,000 files, up to 2,400 pages and 40,000 files at 1,000 MB; a scrape that reaches its page or file limit first pauses the same way. If a site is bigger than that, we say so plainly on the results page, and the ZIP includes a report of what was left out.
Can I download just the images from a site?
Yes — that's what our sister tool Image Sucker (imagesucker.com) is for. It finds every image on a site at its largest size and downloads the ones you pick as one ZIP. It uses the same account: same login, same credits, and the monthly plan covers both.
Is this legal?
Downloading a publicly-accessible website for personal use, backup, archival, or migration is generally legal and ethical. Republishing someone else's content, cloning their design, or bypassing paywalls is not. We've written a plain-English guide on this in the blog — see 'Is It Legal to Download a Website?'
Can I download password-protected or paywalled sites?
No. Website Sucker only downloads publicly-accessible content. We don't bypass logins, paywalls, or authentication. If you want to back up your own site that's behind a login, you'll need to either temporarily make it public or use a tool that supports authenticated crawls.
What about adult or NSFW content?
Adult websites are blocked at the URL level. We don't process or store anything from adult domains.
Where are my files stored?
Your scraped files live on our server temporarily so you can download them. Your saved result expires 48 hours after a scrape finishes or pauses at the free limit, whether it was free or paid. The results page shows the exact time. A paid scrape paused at its size limit isn't deleted: if nothing is added within 48 hours, we package what we captured and email you the download. When a paying customer asks for a public site that someone else fully backed up within the last hour, we may give them a copy of that backup instead of scraping the site again, so it's ready faster. It's charged the same as any other scrape. We never do this for free or partial scrapes, or for anything scraped with a login, password or access code, and we never share anyone's account or personal details. Every copy is deleted automatically when it expires, so files from a public site can stay on our server until the last copy of them expires.
Why do scrapes cost credits?
Running a real headless browser, downloading hundreds of assets per site, and serving the results uses real bandwidth and compute. Your first scrape is free up to 50 pages, so you can check exactly what was captured before paying. Credits cover the infrastructure and keep the service sustainable.
What's the difference between credit packs and the $5.99/month subscription?
Credit packs (1 for $1.99, 3 for $4.99, or 10 for $12.99) are one-time purchases: each credit covers one scrape and download of a site up to 500 MB (about 1,200 pages), and credits never expire. A bigger site pauses at 500 MB; each extra 250 MB is $1.99, up to 1,000 MB per site. $5.99/month gives you unlimited scrapes, each covering sites up to 500 MB, the same as a credit. That's the better deal if you'll be backing up multiple sites or doing periodic backups of the same site. The subscription pays for itself after about three downloads.
I subscribed — how do I get my access back on a different device?
Just sign in with the email and password you used when you created your account — your subscription and any remaining credits are tied to your account, so they follow you to any device.
Can I cancel my subscription?
Yes, anytime. To cancel, choose Manage subscription in your account menu or use the link in your Stripe receipt email. You can also email us at hello@websitesucker.com and we'll cancel it for you. Your cancellation takes effect at the end of your current billing period. There's no minimum term and no cancellation fee.
What if the download doesn't work or is missing things?
Most issues come from edge cases on specific sites. If the results page shows everything but the final ZIP looks wrong, email us at hello@websitesucker.com and tell us the URL — we'll investigate. We've added specific handling for Wix, Squarespace, Shopify, and many other platforms over time and add more as we hit edge cases.
Do you respect robots.txt?
We respect rate limits and identify ourselves in the user agent. We don't aggressively crawl sites that ask us not to. If you're a site owner and you want our scraper to skip your site, email us at hello@websitesucker.com.
How fast is it?
Small static sites finish fastest. Large sites, image-heavy catalogs, and modern JavaScript sites can take several minutes because we render pages, reveal lazy-loaded content, and download each image and file without overwhelming the source website. If a scrape runs longer than a minute, the progress screen explains that it is still working and there is no need to refresh.
Can I use the downloaded site on my own server?
Yes — that's exactly what the offline ZIP is for. Unzip it, upload the contents to any web host, and the site will serve from there. It's also great for migrating to a new platform: developers can rebuild from the static files.
I run a business — can I get a custom plan?
Absolutely. If you need higher limits, larger downloads, or a white-label arrangement, get in touch and we'll work something out.
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